Frequently Asked Questions

If you can't find your answer here, head over to the "Contact Flo Coast" page and send us an email!

Misc

As a veteran-owned and operated business, we love supporting our local community by sponsoring events! If you'd like Flo Coast to sponsor an event, please send us an email with the type of donation you're requesting and deadline for the production and delivery of the products, if any.

Payments

We accept VISA, MasterCard, American Express, Discover and Paypal. Please note that the available payment methods may change depending on your region. We do not accept cash on delivery.

Returns

We offer free returns within 30 days of the delivery date for damaged, defective, or incorrect items. Please send a return notice email to flocoastapparel@gmail.com and we will generate a shipping label for you as long as the notice was received within the 30 day window.

Once your item is received in good condition, a refund is initiated immediately. All major credit card providers generally take 5-7 business days to process your refund before it appears in your bank account.

The best way to change your order is to contact us via email as quickly as possible. If the order has already been fulfilled or shipped, we won't be able to make any changes to your order and you would need to place a new order.

Shipping

Since we print our products on demand, it may take up to a week to fulfill your order, depending on the number of items in queue. Once the order is fulfilled and shipped, you'll be able to track your shipment, which usually takes 3-5 business days for standard shipping.

Carrier tracking would provide you with up-to-date information about your package. If it gets stuck or never gets delivered to you, please contact our support and we can assist you with the next steps.

NOTHING! Shipping is rolled into the price you see, so that there are no surprise shipping costs at checkout!